Privacy Policy
This policy explains what we collect on trax-club.com, why, who we share it with and what your rights are. It follows the Israeli Privacy Protection Law and the EU GDPR.
Who is responsible
TRAX Adventure Club is the data controller. Privacy contact: goldi@trax-club.com · +972-50-9799770.
What we collect
Data you provide: full name, email, phone, requested destination, dates and notes submitted through the membership form, trip form or newsletter signup.
Technical data collected automatically: IP address, browser and device type, language, pages viewed and referrer — for security, operations and statistics.
Cookie data and similar technologies, subject to your consent (see the Cookie Policy).
Why we use it
Responding to enquiries, assessing membership fit and coordinating trips.
Sending updates and marketing content — only if you opted in, with one-click unsubscribe.
Operating, securing and improving the site, plus aggregated analytics.
Meeting legal obligations and defending legal claims.
Legal basis
Consent (forms, newsletter, non-essential cookies), performance of a contract or pre-contract steps, legitimate interest (site security) and legal obligation.
Sharing
We never sell personal data. We share it with service providers acting for us: hosting and cloud, email delivery, Google Maps, and advertising networks (marketing consent only).
Some providers are located outside Israel/EEA; transfers rely on standard contractual safeguards.
We disclose data where required by law or court order.
Retention
Enquiries and leads are kept for up to 24 months after the last contact unless a longer period is legally required. Newsletter subscribers are kept until they unsubscribe.
Your rights
Access, rectification, erasure, restriction, objection, portability and withdrawal of consent at any time.
Write to goldi@trax-club.com; we reply within 30 days. You may also complain to your supervisory authority.
Security
Encrypted transport (HTTPS), restricted access and database-level controls. No system is completely secure.
Children
The site is not intended for children under 16. Family trip bookings are made by a parent or guardian.
Changes
We may update this policy; the last-updated date appears at the top.
